WHAT IS YOUR RETURN POLICY?

At Mardon Australia we pride ourselves on producing and delivering high quality products.

• If the product you purchased is faulty a full exchange or refund of both product and shipping cost will be offered.

• Change of mind is exchangeable only (shipping cost not included).

• Satisfaction Guaranteed. If the product doesn't live up to standards a full exchange or refund of both product and shipping cost will be offered.

• We only refund/exchange faulty products that have failed in their normal uses. Damaging or breaking the part by force or mistreatment is not covered.​​

OUR PRIVACY POLICY

We value privacy as much as you do and retain not personal information after the transaction has been completed.

• We collect you name, email, phone number, address for shipping purposes only.

• We hold your shipping details only until your order has been sent.

• Credit card transactions are processed securely and no card details stored.

• We do not pass on any details to 3rd parties

DELIVERY POLICY

After payment is received all orders will be processed and shipped. Email confirmation will be provided.

• Your order will be shipped in 1-2 days (Monday to Friday only) Orders placed on a weekend, public holiday(NSW) or after business hours (7am-3pm) will be processed and shipped the following day.

• All orders are shipped and trackable with Australia Post.

• Within Australia this usually takes 3-5 Business days.

• Overseas shipping to New Zealand usually takes 8-12 business days.

• Tracking details will be provided to email address given.